Complaints and Returns

If you wish to return goods within the statutory period or file a complaint, please use our form below. Returns and complaints are governed by our terms and conditions.

Do you want to claim a warranty or return the goods within the statutory period?
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We will return the payment to this account number only in the case of cash-on-delivery orders. Otherwise, we return the money to the account/card from which the payment was made, regardless of the entered account number.

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In case of technical issues with the form, you have the right to withdraw from the contract/file a complaint via email at vidix@seznam.cz.

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